At Cytecare, we understand the concerns of travelling to a foreign country and that too when you are not feeling healthy. We therefore provide comprehensive international patient support services that ease out your burden for travel. Our dedicated international patients services team provide support and assistance at every step of your journey. The wide array of services provided by our international services team include:
Travel Assistance is available inside the hospital premises. Travel Assistant will also assist in
arranging accommodation outside hospital and local sightseeing.
We have a dedicated International Patient Services team, which helps in arranging VISA by
providing a VISA Invitation letter to The Indian High Commission in the patient's country.
This helps to obtain medical visa not only for patient but also for the accompanying
attendant. The team does assist with VISA extension as well.
At Cytecare, we understand commuting in a new location with no or limited understanding of
directions, distance etc. is hard to cope with, therefore we arrange complimentary airport pick
up/drop in a comfortable cab/ ambulance for patient and accompanying attendant to hospital
or hotel as per patient's medical condition or choice. Also if required Hospital executive or an
interpreter can be made available to receive the patient at the airport.
We provide assistance to book hotel/Service Apartments as per your preference /requirement.
The International Patient Services team will assist in Currency exchange as per the
Upon arrival, patients will be provided with a local SIM/Phone to communicate with their
near and dear ones.
We have a Travel desk available in the hospital to assist the International patients with their
flight booking or rescheduling.
After the completion of treatment, the patients are provided with one complimentary local
tour to get refreshed and carry back home some beautiful memories along.
It is advisable that the patient shares the medical report, case history, details of treatment
taken and current clinical status by email before they travel to Cytecare for their treatment.
Our medical experts shall evaluate reports to plan treatment, expected duration of stay at the
hospital and post discharge follow up mechanism. The Relationship manager will help you to
do all the Medical clearance related formalities required for smooth air travel.
We have in-house interpreters for French, Arabic, Spanish, Bengali languages to overcome
the Language barrier.
We assign Single point of contact (SPOC) for each patient for better coordination. SPOC
assists patient and accompanying attendant throughout their stay for all non-medical
assistance like Registration, OPD Coordinations, Admission & Discharge formalities,
We at Cytecare understand and respect all beliefs and faith of patients and their attendees.
The hospital features prayer facility suitable for all.
No two cancers are the same, and the effect of each type of cancer varies as per body organs.
This can be attributed to genetics, environment, lifestyle, certain pre-existing conditions,
among other factors & the best cancer treatment would require intricate understanding of all
of that. At Cytecare, we have a dedicated team of oncologists, super-specialized in the
cancers of particular organs to provide customized care to each patient.